Read here to learn how to apply a Blue Light discount! (2024)

This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.

Accept

Reject

  • custom-community-header-menu.text-01
  • custom-community-header-menu.text-02
  • custom-community-header-menu.text-03
  • custom-community-header-menu.text-04

Sign In

  • Community
    • Tech Support
    • Volt
    • Pay Monthly
    • Pay As You Go
    • Business Customers
    • O2 Priority
    • My O2
    • Other Products and Services
  • Devices
    • Apple
    • Android
    • Other Devices
    • Off-Topic
    • How-to Guides
    • Reviews

Turn on suggestions

Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.

Showing results for

Search instead for

Did you mean:

  • O2 Community
  • Pay Monthly
  • Read here to learn how to apply a Blue Light disco...

Options

  • Subscribe to RSS Feed
  • Mark Topic as New
  • Mark Topic as Read
  • Float this Topic for Current User
  • Bookmark
  • Subscribe
  • Mute
  • Printer Friendly Page

Read here to learn how to apply a Blue Light discount!

Read here to learn how to apply a Blue Light discount! (1)

JMI

Level 2: Apprentice

  • 28 Posts
  • 8 Topics
  • 0 Solutions
Registered:

‎12-08-202310:43

Options

  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Report Inappropriate Content

‎12-08-202310:43

Hi,

(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries).

As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We then spend forever trying to find out where we apply it! In short, we DONT apply it anywhere.

Folks - the vault code is irrelevant! I wish they would stop providing it as it just causes confusion (yes I will be emailing them and telling them the code isnt relevant and can they provide something else for us)

The way we get this discount is to go through the normal process in O2 Open and when it gets to the part where we are asked to upload a pay slip or provide a work email address - just upload a photo of the Blue Light Card! Then O2 staff will review it and apply the discount as appropriate.

You will need a 5 digit code on the O2 Open page, which I dont want to put on here as its use may be abused, but cant easily be obtained from O2 Customer Service for those entitled to use it.

Hope that helps 🙂

Jean

Message 1 of 14

40,957 Views

5Kudos

  • All forum topics
  • Previous Topic
  • Next Topic
  • «Previous
    • 1
    • 2
  • Next»

13 REPLIES 13

Read here to learn how to apply a Blue Light discount! (2)

Cleoriff

Level 94: Supreme

  • 126536 Posts
  • 833 Topics
  • 7562 Solutions
Registered:

‎12-08-202310:52

Options

  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Report Inappropriate Content

‎12-08-202310:52

Interesting @JMI. One of our members @MI5 wrote the O2 Open guide. He may want to add your information If relevant.

Veritas Numquam Perit

Read here to learn how to apply a Blue Light discount! (3)

Message 2 of 14

39,067 Views

Read here to learn how to apply a Blue Light discount! (4)

JMI

Level 2: Apprentice

In response to Cleoriff

  • 28 Posts
  • 8 Topics
  • 0 Solutions
Registered:

‎12-08-202311:00

Options

  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Report Inappropriate Content

‎12-08-202311:00

Hi@Cleoriff

@Cleoriffwrote:

Interesting @JMI. One of our members @MI5 wrote the O2 Open guide. He may want to add your information If relevant.

It's only relevant to Blue Light cardholders trying to get their discount.

The guide to get to the O2 Open discounts is great and it gets people to the right place, but BLC holders then get confused...well I got confused and I could see from the many questions and queries that I wasn't the only one. So now I have found out what to put in the email/payslip i.e. a photo of the card - it may help some people 🙂

Message 3 of 14

39,063 Views

1Kudo

Read here to learn how to apply a Blue Light discount! (5)

LeeOVO

Level 1: Joiner

  • 1 Posts
  • 0 Topics
  • 0 Solutions
Registered:

‎11-10-202317:27

Options

  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Report Inappropriate Content

‎11-10-202317:27

Hi , i have been having a nightmare today when trying to upgrade my phone using the BLC discount.I have used the process of upgrading via the app and then adding the code at checkout. However, errors occurred and i was eventually told "i couldnt use the service or code limit has been reached" and to continue order i needed to visit store. So i did, and the staff member said she could run it through as normal but then i need to go to O2 open and apply discount there.

Just reading up on this before i upgrade and sign myself up for another 36 months contract. Will it work if its my partners Blue light card ? Not mine.... If so would it be her who signs up to the o2 open for the codes? and if so , what does she then do with the codes so they are applied to my contract? Sorry for so many questions and thank you in advance. Lee

Message 4 of 14

36,613 Views

0Kudos

Read here to learn how to apply a Blue Light discount! (6)

StabbKaz1

Level 1: Joiner

  • 1 Posts
  • 0 Topics
  • 0 Solutions
Registered:

‎20-11-202318:41

Options

  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Report Inappropriate Content

‎20-11-202318:41

Hi there. I have uploaded my payslip and my blue light card and it keeps rejecting. Legible payslip andNames match are shown as green butCompanies match,National Insurance numbers match andPayslip from the last three months all have a red exclamation mark, even though the NI number is correct and the payslip is from this month. The employer is Greater Manchester Combined Authority as I work for the fire service. Did you have this trouble?

Message 5 of 14

32,803 Views

0Kudos

Read here to learn how to apply a Blue Light discount! (7)

SuperSue14

Level 1: Joiner

  • 1 Posts
  • 0 Topics
  • 0 Solutions
Registered:

‎21-11-202322:22

Options

  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Report Inappropriate Content

‎21-11-202322:22

I can’t get passed the first screen where it asks for employer details. It states they aren’t registered but I have the BLC through them, can anyone help please?

Message 6 of 14

32,654 Views

0Kudos

Read here to learn how to apply a Blue Light discount! (8)

MI5

Level 94: Supreme

  • 150090 Posts
  • 641 Topics
  • 28581 Solutions
Registered:

‎21-11-202322:25

Options

  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Report Inappropriate Content

‎21-11-202322:25

@SuperSue14

Code Check and confirmation process:You can text OPEN followed by the company name to 61202 and it will confirm your eligibility and the O2 Open code to use. Make sure you try different variations of your company name if unsuccessful with one version. ie, NHS, health service, health trust, etc.

Ask your HR dept if unsure.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Message 7 of 14

32,650 Views

0Kudos

Read here to learn how to apply a Blue Light discount! (9)

SmoggyNal

Level 1: Joiner

  • 2 Posts
  • 0 Topics
  • 0 Solutions
Registered:

‎15-02-202418:56

Options

  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Report Inappropriate Content

‎15-02-202418:56

My Wife has been a O2 customer for 20 years or more but is canceling her contract, she was informed via customer services on an apparently recorded call that she would get 25% off air time price after failing to do this via open text service she contacted customer service via phone and was informed again on a recorded call that BLC discount could not be used. Even though previous contracts have had this applied. I'm now very much debating whether to leave myself as I'm in my 14 days cool off period the reason being I'm utterly disgusted by this so called customer service!

Message 8 of 14

24,756 Views

0Kudos

Read here to learn how to apply a Blue Light discount! (10)

MI5

Level 94: Supreme

  • 150090 Posts
  • 641 Topics
  • 28581 Solutions
Registered:

‎15-02-202419:22

Options

  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Report Inappropriate Content

‎15-02-202419:22

@SmoggyNal

You can check eligibility here

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Message 9 of 14

24,745 Views

0Kudos

Read here to learn how to apply a Blue Light discount! (11)

SmoggyNal

Level 1: Joiner

In response to MI5

  • 2 Posts
  • 0 Topics
  • 0 Solutions
Registered:

‎15-02-202419:30

Options

  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Report Inappropriate Content

‎15-02-202419:30

Hi, thanks for this however we have been through that service with no success even used NHS code and attached BLC in place of wage slip we then called customer service who couldn't help apparently so cancelled her contract. I'm really annoyed as its never been an issue before and finding customer service lately to be really bad hence why I'm now considering leaving.

Message 10 of 14

24,741 Views

0Kudos

Read here to learn how to apply a Blue Light discount! (12)

Read here to learn how to apply a Blue Light discount! (13)

  • «Previous
    • 1
    • 2
  • Next»
  • «Previous
    • 1
    • 2
  • Next»

Related Content

  • Blue light discount education staff in Other Products and Services
  • Disney plus discount in Other Products and Services
  • Porting a number in Pay Monthly
  • Discount in My O2
  • Don’t want any service in Pay Monthly

New solutions

  • I want a 2nd line on my account via eSIM for my wi...

    Pay Monthly

  • Esim

    Pay Monthly

  • Cancel my contract

    Pay Monthly

  • USA call charges

    Pay Monthly

  • Trying to get old number ported across

    Pay Monthly

Find More Solutions

Useful Links

  • O2 Community FAQs
  • 5 Reasons to Belong to the O2 Community
  • A step-by-step guide to registering on our forum
  • What's the O2 community and how to get started?
  • O2 Community Guidelines
  • O2 Community Terms and Conditions

Top Kudoed Authors

UserCount
Cleoriff
10
pgn
8
Bambino
5
TallTrees
5
Enlli
4

View all

Read here to learn how to apply a Blue Light discount! (21)

Top

Read here to learn how to apply a Blue Light discount! (2024)

References

Top Articles
Latest Posts
Recommended Articles
Article information

Author: Greg Kuvalis

Last Updated:

Views: 5600

Rating: 4.4 / 5 (75 voted)

Reviews: 82% of readers found this page helpful

Author information

Name: Greg Kuvalis

Birthday: 1996-12-20

Address: 53157 Trantow Inlet, Townemouth, FL 92564-0267

Phone: +68218650356656

Job: IT Representative

Hobby: Knitting, Amateur radio, Skiing, Running, Mountain biking, Slacklining, Electronics

Introduction: My name is Greg Kuvalis, I am a witty, spotless, beautiful, charming, delightful, thankful, beautiful person who loves writing and wants to share my knowledge and understanding with you.